Customer privacy is of utmost importance at the Outer Banks Candle Company. In order to service we must store two types of information: direct and indirect.
Direct information includes data provided to us by customers through our ordering system. This includes name, address, phone, and product information. We consider this information to be the property of our customers, and will not share, sell, or disclose it to any outside body for any reason.
Indirect information includes information that can be obtained through a customer browsing our site. Of this, we record the IP address and browser type. IP addresses are kept for security reasons, and browser types to better serve our customers. This data will be treated with the same regard as direct information and will be kept completely confidential as well.
SMS Communications
If you provide your phone number during the class booking process, you consent to receive transactional SMS messages related to your reservation.
These messages may include:
- Booking confirmations
- Appointment reminders
- Cancellation confirmations
- Post-class feedback requests
Message frequency varies.
Message and data rates may apply.
You may reply STOP at any time to unsubscribe or HELP for assistance.
SMS consent is not shared with third parties or affiliates for marketing purposes.
